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Frequently asked questions

Most of your questions regarding Meeting Room Schedule Free is answered here. If your questions are not clarified, please feel free to contact our support team support@scheduledisplay.com . Alternatively, you can also chat with our support team available online.

What is Meeting Room Schedule in a nutshell?

Meeting Room Schedule is a digital display solution using a dedicated android tablet for your schedule display. Use it for meeting rooms, other shared office resources or just for displaying your own today’s calendar.

How does Meeting Room Schedule work?

Meeting Room Schedule is just an android app. Get your hardware (typically a tablet sized 7 inch or 10 inch), install the app on it and deploy the tablet in front of the meeting room after connecting the tablet with your meeting room calendar and that’s it! You can mount it on the wall outside the room or have it on the table inside. You can choose to operate it using a tablet mount or you can place it in a casing.

Which HW, SW and screen size would you recommend for deployment?

We recommend you to use 7inch or 10inch screen sized tablets for best fit. You can adjust the font size in order to create optimal view and number of meetings in the screen. Too small font sizes may make it harder to see the details but with too big font sizes details may not fit into the screen. We have performed most of our tests with Samsung SM-T235 Android 5.1.1, Samsung Galaxy tab SM-T50 Android 7, Asus fone pad 7 (KOOE) Android 6.0, Point of View(TAB-I847) Andoid 6 and Acer B1-733 Android 6.0. However we recommend to avoid the hardware middle buttons. If protection given in Kiosk Mode is important to you. Please consider mounting your tablet device in a casing if you have big concerns about misuse

Are you providing HW support? Can I get screen, tablet, and housing from you?

We are providing our suggestions for HW selection like screen size of 10inch and Android 6.0 for the best performance. However, we are not selling HW which means you are completely free to choose the hardware which suits your needs and budget. Please note that the Android versions 4.4 – 7 are supported.

Based on which file type is Meeting Room Schedule working?

Principally you can use any .ics formatted calendar file.

Look up different applications which support iCalendar here

How can I connect/sync Meeting Room Schedule to the calendar or .ics file of the meeting room?

You have six basic methods for synchronizing your Meeting Room Schedule with the calendar of meeting room:

    1. You can connect your Meeting Room Schedule to your Microsoft Exchange Server. See Settings > Calendar Connection > Exchange. There you need to provide EWS link of your Exchange Server (ending with …/ews/exchange.asmx). For Office 365 the EWS link is: https://outlook.office365.com/EWS/Exchange.asmx
    2. You can copy the .ics file into the device and browse to the location of file in Meeting Room Schedule. See Settings > Calendar Connection > Local. Please note that this case is appropriate only if you use a static ics file which will not be continuously updated.
    3. You can deploy your .ics file into your Dropbox and sync it with Meeting Room Schedule. Every time you update your .ics file, new meeting information will also be updated in the app. In order to use this option,
    4. You can also use a network IP based link to your calendar file in any file server. You need to enter the link of the .ics file into Server Address under Connection Settings and if required you can fill the username and password.
    5. You can login to your Office 365 account, publish the calendar of your meeting room with full details and then copy and paste the ics link into the app under Settings > Calendar Connection > Server
    6. You can also connect to any google calendar using the option Settings > Calendar Connection > Google

Can I use Meeting Room Schedule for commercial purposes?

Yes, you can use Meeting Room Schedule for commercial purposes, just install it on your own or your customers’ premises.

Which security mechanism does Meeting Room Schedule offer to protect my device from misuse and interventions?

Meeting Room Schedule offers you a Kiosk Mode for locking the screen in order to protect device from misuse or interventions from unauthorized people. To activate the Kiosk Mode, you need to define a password under Settings > Admin Settings. By this way you can ensure that only the authorized people who have the password can exit from the Kiosk Mode and change settings. You can also consider a housing around your screen in order to ensure that hardcoded Android power buttons and also the USB sockets are not accessible.

Can I run multiple tablets with the same calendar ?

Yes, you can run same calendar on multiple devices. However, if you are using Check-in/Release feature, running the same calendar on multiple devices causes the meeting room to be auto-released if check-in is not done on all those tablets.

What happens if I forget my password?

Meeting Room Schedule has Reset Password function which you can get a new password to be sent to your registered email address. You can also change your password anytime under Admin Settings.

How many events can Meeting Room Schedule show in parallel?

Meeting Room Schedule can show maximum 2 all-day events and 2 individual meetings in parallel. If you have more events in parallel then the rest of the events will not be displayed.

Can I define and display the meeting room names?

Yes, you can define a custom meeting room name from Settings > Admin Settings. If the custom name is not set, Meeting Room Schedule reads out meeting room name from the .ics file. This means the room name in outlook will be also displayed in the screen.

Why does the location info on the upper left corner disappear?

At single point of time if there are multiple events (meetings) in multiple locations then the upper right location info will disappear and location of each current meeting will be available under the event information. If there is only a single event (meeting) is occurring at a single point of time, then the upper left corner will be filled with current meeting location.  However, if you prefer displaying a custom meeting room name which does not change or disappear, you can set it through Settings > Admin Settings.

I did not get any registration code sent to my e-mail address, what do I need to do?

Try the following trouble shooting steps.

  1. Please check your spam box and ensure that no-reply-activation@scheduledisplay.com and noreply.scheduledisplay@gmail.com  are in the white list of your email settings.
  2. Try Resend Code option from Settings > Admin Settings.
  3. Please ensure that you have entered the correct email address. If the email address is incorrect, please re-install the app and register with the correct email address.
  4. Make sure you are connected to internet. If not, try the Resend Code option after connection is made available.

How can I change the time/date format?

Meeting Room Schedule supports both 24hr and 12hr time format. The same time format configured in the tablet settings will be used in the Meeting Room Schedule app. The date formats supported are DD MMM and MMM DD and can be configured as per your preference from Settings > Admin settings.

Are portrait and landscape modes supported?

Yes, both portrait and landscape modes are supported, however we recommend to use your tablet in portrait mode.

Although the meeting room has an all-day event in calendar, the app bottom bar is green. Why?

All-day events are not shown in red color in the bottom bar. We gave preference to calendars combining all-day events and regular events. The reservation status bar is triggered by regular events. If you do not wish this behavior, you can set auto-decline rules in your calendar to avoid this kind of collision. At the same time you can see the all-day event in the Current Event section.

I cannot access my exchange server link and your demo server isn't displayed either. What went wrong?

Tablet language needs to be set to English for older versions of the app. This has been resolved in the latest version. Please do an app update to resolve this issue.

How can I disable HW volume up/down and power buttons on my tablet?

Volume up/down buttons are already disabled with built in software functions as well as the short press on the power button. Long press on power button is can’t be disabled in Android devices and it will turn off your device. Please consider covering buttons or the tablet as a whole with a casing if a higher degree of protection is required.

How can I disable menu button on my tablet?

At the first press on the menu button after installation, a screen for assigning the default launcher will pop up. On this screen, you can choose Meeting Room Schedule as default launcher app and click on Always so that the menu button can be disabled.

Known issues

  • Recurring overnight events are NOT supported in local and server type connections.
  • Some of the native tablet apps (e.g. side bar applications in Samsung tablets), native gesture recognition functions or some third party apps (e.g. Facebook Messenger App) may still appear on Kiosk mode. Admins are supposed to deactivate/deinstall such apps or functions.
  • If you are installing on multiple devices, please purchase licenses one after the other, like install app on device 1 – buy license on device 1 – install app on device 2 – buy license on device 2 and so on. If you have already installed the app on multiple devices, you need to re-install the app to buy further licenses.
  • When no wi-fi connection is available during app start-up, the app might crash. Please connect to wi-fi and try again.

Coming soon

  • “Book this Room Now” feature to book the room immediately if available.
  • “Extend Booking” feature to extend the usage time of the booked room.
  • Portrait mode 2.0 with enhanced UI.

How can I contact you if I have some feedback or for further questions?

You are always welcome to reach us at support@scheduledisplay.com